Returns Policy

RETURNS POLICY – Dream House Furnishings Ltd

Last updated: 15/08/2025

We aim to make buying home furniture online in the UK risk-free and easy.

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1. Damaged or Faulty Goods
    •    Notify us within 14 days of receiving your order.
    •    Provide:
    •    A clear photo of the damage
    •    Your order number
    •    If the fault is ours, we offer a full refund or replacement.

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2. Refund Process
    •    Refunds processed within 14 days of approval
    •    Refunds made to the original payment method

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3. Warranty
    •    3-year warranty against manufacturing defects
    •    Warranty excludes normal wear and tear, misuse, or accidental damage

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4. Consumer Rights

We comply with the UK Consumer Rights Act 2015.